Privacy Policy
At Rachael Jade Academy, accessible from learn.rachaeljadebeauty.co.uk, protecting your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, book services, or sign up for education courses. By using our site, you consent to the terms described here.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal identification information: Name, email address, phone number, etc.
- Technical data: IP address, browser type, operating system, and usage data.
- Transaction data: Details of products or services purchased, payments, and order history.
- Communication data: Information you provide through correspondence, such as email or website contact forms.
2. How We Collect Your Data
We collect data using:
- Direct interactions: Filling out forms or contacting us via email.
- Automated technologies: Cookies and similar tracking technologies that gather usage and technical data as you browse our website.
- Third parties: We may receive personal data from third-party services, such as analytics providers, advertising networks, or payment processing services.
3. How We Use Your Data
We use your personal information for the following purposes:
- To provide and improve our services.
- To process your orders and manage payments.
- To send you updates, promotions, and marketing communications (with your consent).
- To analyse website performance and ensure security.
- To comply with legal obligations.
4. Legal Basis for Processing
Under the GDPR, we rely on the following legal grounds to process your personal data:
- Consent: Where you have given consent for specific purposes.
- Contractual necessity: When processing is necessary for the performance of a contract.
- Legal obligation: To comply with the law.
- Legitimate interests: For the running of our business, security, and fraud prevention, provided it does not override your rights.
5. Sharing Your Information
We may share your personal data with:
- Service providers: To provide services such as hosting, payment processing, and email distribution.
- Legal authorities: If required by law to disclose personal data for legal or regulatory purposes.
- Business transfers: In the event of a merger, sale, or transfer of assets, your data may be transferred to a new entity.
We do not sell or rent your data to third parties.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any inaccurate or incomplete data.
- Deletion: The right to request that we erase your personal data, under certain conditions.
- Objection: The right to object to our processing of your data based on legitimate interests or direct marketing.
- Restriction: The right to request that we restrict the processing of your personal data.
- Portability: The right to request that we transfer your data to another organisation.
If you would like to exercise any of these rights, please contact us at [Contact Email].
9. Cookies
Our website uses cookies to distinguish you from other users and improve your experience. You can control your cookie preferences through your browser settings. For more information, please see our [Cookie Policy].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or other communication channels.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Rachael Jade Beauty,
63 Sturdee Avenue
Gillingham, Kent, ME7 2JN
07514 591458